# Deleting an incorrectly saved password for your printer - Mac

If you tried to [print to a network printer](https://techhelp.slusd.us/books/printers-and-copiers/page/adding-a-networked-printer-to-your-mac) and saved an incorrect password every print job you send will be stuck at Hold for Authentication. You can click the Refresh button to reenter the network username password

[![image-1663770238053.png](https://techhelp.slusd.us/uploads/images/gallery/2022-09/scaled-1680-/W7iE9bnkVH3M9Mpn-image-1663770238053.png)](https://techhelp.slusd.us/uploads/images/gallery/2022-09/W7iE9bnkVH3M9Mpn-image-1663770238053.png)

## **To Manually delete the keychain password**

To resume printing you will need to first delete that saved password. Click the search button **(1)** at the top right of your Mac near the clock and find the "Keychain Access" app **(2)** and launch it **(3)**:

[![image-1660866860408.png](https://techhelp.slusd.us/uploads/images/gallery/2022-08/scaled-1680-/v6em4o6lxpdUbL0H-image-1660866860408.png)](https://techhelp.slusd.us/uploads/images/gallery/2022-08/v6em4o6lxpdUbL0H-image-1660866860408.png)

In the keychain app click "login" on the left side **(1)** and then find your printer on this list by its name **(2)**:

[![image-1660866913927.png](https://techhelp.slusd.us/uploads/images/gallery/2022-08/scaled-1680-/wRsLZv4y9QPrKfOg-image-1660866913927.png)](https://techhelp.slusd.us/uploads/images/gallery/2022-08/wRsLZv4y9QPrKfOg-image-1660866913927.png)

Now hit the "delete" key on your keyboard and confirm that you wish to delete the saved password:

[![image-1660866958080.png](https://techhelp.slusd.us/uploads/images/gallery/2022-08/scaled-1680-/2rjk3eGFI81peSLC-image-1660866958080.png)](https://techhelp.slusd.us/uploads/images/gallery/2022-08/2rjk3eGFI81peSLC-image-1660866958080.png)

The next time you attempt to print to this printer again you will be asked to enter your username and password. Your username is your email address without @slusd.us at the end and your password should match your Google account.

[![image-1660866980652.png](https://techhelp.slusd.us/uploads/images/gallery/2022-08/scaled-1680-/7qU49MyJwga5vkXr-image-1660866980652.png)](https://techhelp.slusd.us/uploads/images/gallery/2022-08/7qU49MyJwga5vkXr-image-1660866980652.png)